Who May Borrow
Current Felix Goodson Library (FGL) cardholders.

What May be Borrowed
FGL will attempt to borrow library materials of most types but the lending library determines what materials they will lend. Requests should be made after a thorough search for material in the Felix Goodson Library collection including:

• Books (print) listed in the FGL online catalog.
• Electronic books available from FGL online catalog or vendor ebooks.
• Full-text articles available in print journals.
• Full-text articles available from FGL subscription journal databases.
• Free Internet resources.

The FGL will request:

• Books
• Full-text articles
• Dissertations and Theses
• Microforms
• Videos in DVD or VHS format (faculty and staff only)

The FGL will not attempt to borrow:

• Basic reference material
• Electronic books
• Rare or valuable material, including manuscripts
• Bulky or fragile items that are difficult or expensive to ship
• Material in high demand at the lending library
• Material with local circulation restrictions (e.g., complete journals and newspapers)
• Unique material that would be difficult or impossible to replace
• Materials for class reserves
• Classroom textbooks
• Items from libraries outside the United States.

Procedures for Requests

ILL Request Forms
Complete one ILL request form for each item needed. Each request must be as complete as possible in order to facilitate handling by other libraries and to ensure prompt and accurate completion of the request. If several items are needed, the patron will rank requests numerically in order of importance. Although most requests are filled within seven days, allow a 14-day lead period for all requests.

• Online Request for Books (above)
• Online Request for Articles (above)
• By asking library staff for assistance in completing the print form.

Fees
The Felix Good Library charges no fees to process interlibrary loan requests. However, further fees and costs associated with borrowing are determined by the lending library. In most cases, there are no charges for borrowing materials. FGL makes every effort to locate materials through lending libraries that do not charge. If only fee materials can be located, the patron is responsible for paying those fees. Patrons will be informed of any cost before the request is officially transmitted. All fees must be pre-paid in cash at the FGL Circulation Desk before the official request will be transmitted. Others to whom the library has granted paid-for borrowing privileges will be charged what the library is charged.

Average Delivery Time
The average delivery time for a loan request to be filled is 7-10 days. Electronically transmitted articles may be sooner. Delivery time is dependent on the library sending the material and the availability of the requested material.

Notification
The library will notify the borrower by campus email upon receipt of the material. Upon receipt of the material, the library will attempt to contact the borrower two times within a seven day period. Materials that are not picked up within the first ten days will be returned. Full-text articles received electronically to FGL will be forwarded to the borrower’s campus email.

Due Dates
Lending libraries will specify the due date of the materials that are loaned. If no date is specified, FGL will loan the materials for not longer than two weeks. FGL may shorten the lending period to ensure that materials are returned to the lending library on time. Borrowers must return materials to FGL on or before the date indicated. Items overdue to FGL will immediately be assessed a late fine of $1.00 per day (no grace period). Additional overdue fines may be assessed by the lending library.

Renewals
Renewals are granted at the discretion of the lending library. All renewals must be requested at least three days before the due date. If the renewal is not granted, the patron must return the item by the original due date. If the renewal is granted, the patron must return it by the newly assigned due date.

Overdue
Overdue fines and fees are determined by the lending library.Payment should be made in cash to the FGL Circulation Desk. FGL will then forward the fee to the lending library. Borrowers must return materials to FGL on or before the date indicated. In addition to lending library overdue fees, FGL will immediately assess a late fine of $1.00 per day (no grace period).

Lost, Stolen, and Damaged ILL Materials
Failure to return overdue interlibrary loan items may result in the suspension of both interlibrary borrowing privileges and WBU library borrowing privileges and a bill for replacement of the item. Replacement charges are at the discretion of the lending library and may include both the cost of the material and a processing fee. Materials that are damaged by the borrower are charged the fee assessed by the lending library. Fees should be paid in cash to the FGL Circulation Desk.FGL will forward the fee to the lending library. Patrons who pay for items not returned may request a copy of the invoice for their records. If a bill for replacement has not been resolved by the FGL semester end due date, a hold will be placed on a student’s exam pass, registration, transcript, or diploma.

Patron Responsibilities

• Accurately and neatly complete the print ILL Request Form, or Online Request Form.
• Monitor communication from the Felix Goodson Library and pick up requested materials in a timely manner.
• The care and safety of borrowed materials and the cost of replacement or repairs of lost or damaged materials that occur in the patron’s possession.
• Pay any fees imposed by the lending library or to ensure copyright compliance. Patrons will be informed of any costs prior to receiving the material.
• Return all materials by the due date or ask for a renewal before the due date.
• If the materials are not returned by the due date, the following measures may be imposed:
• Suspension of book borrowing privileges and billing for the replacement cost of the overdue material.
• Students may also have their WBU student record flagged, thereby blocking course registration, transcripts, etc.

Felix Goodson Library Responsibilities

• Process requests in a timely manner.
• Communicate with patrons of any problems with the information provided and/or availability of the requested item.
• Work to obtain requested materials in the quickest and most cost-effective manner.
• Communicate with patron about any fees (lending library or copyright) that are associated with the requested material before processing the request.
• Promptly process and distribute incoming articles delivered in electronic format.
• Promptly process and inform patrons of paper copied articles and loaned materials for pickup at FGL.
• Clearly mark due dates on loaned materials.
• Work to obtain renewals for loaned materials and inform patron of new due date.
• Accurately maintain circulation records associated with Interlibrary Loan materials.
• Provide access to Interlibrary Loan materials any time FGL is open.
• Maintain open and productive relationships with lending libraries to ensure continued access to materials.
• Work to ensure the privacy of all patron information.

Users
The Felix Goodson Library (FGL) will work to assist any library who wants to borrow materials from the FGL collection.

Procedures for Requests
FGL accepts requests via OCLC.

What May be Loaned

Materials Loaned:

• Books from the print circulating collection, excluding Ed Lab.

Materials Copied:

• Print periodicals which can be scanned or copied.
• Electronic periodicals.
• E-books sections as allowed by copyright.

Materials Not Loaned:

• Basic reference material. Photocopies of requested pages may be made in accordance with Fair Use rules.
• Books in the archive or storage collection.
• Books currently on reserve.
• Electronic books, except sections as allowed by copyright.
• Entire print periodicals. Photocopies of requested pages may be in accordance with Fair Use rules.
• Rare or valuable material. Requests for photocopies will be considered depending upon the physical condition of the material.
• Bulky or fragile items that are difficult or expensive to ship.
• Material in high demand.
• Material with local circulation restrictions.
• Unique material that would be difficult or impossible to replace.

Cost

The FGL, in most cases, does not charge a fee on loaned materials. Fees may be assessed in cases of excessive delivery costs caused by size of loaned item, rush delivery, etc.

Loan Period

All loaned books will have a loan period of one month from date of mailing. Renewals are considered upon request of the borrower.

Lost or Damaged Items

The borrowing library may be assessed assessed a minimum replacement fee of $72.00 per lost or damaged item. Items of substantial value will be assessed at the currently listed replacement cost plus a $15.00 processing fee.

Borrowing Library Responsibilities

• Accurately and completely fill out request forms.
• Update OCLC records in a timely manner.
• Pay any fees.
• Manage the care and safety of the borrowed materials when they have been received and pay for any replacement or repair cost including costs associated with items lost in transit.
  Adherence to due date set by FGL.
• Libraries in Arkansas and/or members of the Amigos Library consortium are allowed up to two overdue titles, with none exceeding four weeks, before losing borrowing privileges.

Lending (FGL) Library Responsibilities

• Promptly and accurately responds to incoming requests whether the requested material can be provided or not.
• Communicate with borrowing library if the information found on the request is not accurate, if there are any fees, or for any other special requests or instructions.
• Ship items in a timely and accurate manner using a reliable delivery method.
• Provide quality copies of requested materials (preferably electronic).
• Quickly update all records.